Mental health support for health care workers during COVID-19 pandemic

By Globe Newswire13 days ago

OAKBROOK TERRACE, Ill., Feb. 23, 2021 (GLOBE NEWSWIRE) -- The COVID-19 pandemic has brought unprecedented levels of anxiety, insomnia, depression and distress to health care workers, according to preliminary studies.1,2

A new article in the March 2021 issue of The Joint Commission Journal on Quality and Patient Safety, “Staff Emotional Support at Montefiore Medical Center During the COVID-19 Pandemic,“ details how Montefiore Medical Center (MMC) – located in the Bronx, the borough hardest hit by COVID-19 in New York City – implemented various mental health services to mitigate and treat psychological distress among staff. Interventions implemented during the pandemic included:

  • Psychoeducational resources (including invited presentations, grand rounds and web-based resources)
  • Telephone support line
  • Staff Support Centers (SSCs)
  • Clinical treatment program
  • Parenting skills and support groups
  • Team support sessions
  • Peer support outreach
  • Mental health and wellness programs
  • Clergy support

The most heavily used service was SSCs and the least used service was clergy support. The SSCs were promoted as locations to balance work with self-care and safe places to nurture health care workers' well-being. They were originally opened with limited hours but quickly expanded to include weekday access. Utilization of SSCs grew from 25 visits on the first day to more than 750 daily visits during the height of the pandemic. There were more ...

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